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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tara Walker

March 26, 2025

5  out of  5
rating by Tara Walker
"We came across Ed at the Twin Falls Home & Garden show and from the moment we started talking he made an instant connection with our family. Ed was so personable and showed he cared about what happened for the future of our young boys. He scheduled an appt to talk with us about life insurance for our boys and we loved his knowledge he shared about life insurance so much that we ended up getting life insurance for myself and my husband. We also ended up switching our auto and home insurance because Ed was able to save us money! Thank you so much Ed. We HIGHLY recommend him!!"
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russ mcgovern

March 24, 2025

5  out of  5
rating by russ mcgovern
"The team at State Farm are AMAZING!!!"
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Mary R.

February 26, 2025

5  out of  5
rating by Mary R.
"Geena went above and beyond to take care of my insurance needs. I highly recommend this agency. Thanks Geena!"
We responded:
"Thanks for the review, Mary. Appreciate you, and I agree that Gina is great! Thanks, Doug"
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Joe Lott

February 26, 2025

5  out of  5
rating by Joe Lott
"Ed was so very knowledgeable about about his different products, and he helped us find the perfect insurance to meet our family's needs while saving a lot of money in the process! I would highly recommend Ed and State Farm for your insurance needs."
We responded:
"Thanks for the review, Joe. We look forward to taking care of your insurance needs. Doug"
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Tami Goedhart

February 25, 2025

5  out of  5
rating by Tami Goedhart
"Working with Ed has been wonderful. He and his colleague Nic did a presentation at work which got me thinking. The following week we scheduled an appointment and got things set up for me and my sons future."
We responded:
"Thanks for the review, Tami. We are grafetul for the opportunity to take care of your insurance needs. Doug"
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Pamela LaCombe

February 24, 2025

5  out of  5
rating by Pamela LaCombe
"Our agent was very helpful and knowledgeable. She got us a better rate than we were paying at the previous insurance company. We also got even more of a discount by bundling our auto and home owner's insurance. I highly recommend State Farm."
We responded:
"Thank you, Pamela, for allowing us the opportunity to take care of your insurance needs. We look forward to working with you. Doug "
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Omar Torres

February 21, 2025

5  out of  5
rating by Omar Torres
"Ed was very helpful and knowledgeable about our needs will definitely recommend his services!"
We responded:
"Thanks, Omar. Ed is great isn't he. Thanks for letting us serve you on your insurance needs. Doug "
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Melvin Morataya

February 17, 2025

5  out of  5
rating by Melvin Morataya
"Truly exceptional service! Gina makes me feel like I’m her only client every interaction! Definitely recommend this State Farm office."
We responded:
"Thanks for the review, Melvin! I agree, Gina is fantastic. Thank you for allowing us the opportunity to help you with your insurance needs. Doug"
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Shelley Purves

February 6, 2025

5  out of  5
rating by Shelley Purves
"Everyone is so helpful and easy to work with."
We responded:
"Thank you for the kind words Shelley. We appreciate your business and for allowing us to serve you and your insurance needs. Doug "
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Jordon Greager

February 3, 2025

5  out of  5
rating by Jordon Greager
"State Farm persevered and convinced me to get all insurance. I was skeptical, but they explained it to me in a way that was logical and easy for me to understand. I now have car, rental, and life insurance on all of my family of 4 for only 200 dollars a month!! That’s only a couple bucks more than I was paying with geico just for car insurance! I highly recommend switching to State Farm and especially this location!!"
We responded:
"Thanks for the review, Jordan. We appreciate you allowing us the opportunity to help you with your insurance needs. We appreciate you, Doug "
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Brysan Hammer

January 30, 2025

5  out of  5
rating by Brysan Hammer
"Ed offers quick and efficient service. Thank you!"
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Adam McLarney

January 13, 2025

5  out of  5
rating by Adam McLarney
"Doug´s team is fantastic to work with. From the initial exploratory conversation through the eventual signing of key documents, the process was very thorough, professional, and timely. We felt as if we were being taken care of as a new member of the community, not just as a new ´customer.´ We feel very good about our decision to go with Doug Stokes and Team and wouldn´t hesitate to recommend them to others."
We responded:
"Thanks for letting us take care of your insurance Adam. We appreciate you! Doug"
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hyrum stanger

January 10, 2025

5  out of  5
rating by hyrum stanger
"Ed and the team are wonderful! Quick to get my needs all taken care of. You won’t meet a more positive upbeat person than Ed. He really does bring joy to everyone around."
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Krystle Doty

January 10, 2025

5  out of  5
rating by Krystle Doty
"The Doug Stokes team on Eastland is amazing! They were able to look at everything from my life insurance, business insurance, and personal insurance policies and get me better rates than anyone else. Not only did they help me review everything but they educated me along the way, leaving me feeling more in control and empowered over my financial future. Cannot speak highly enough about their team!"
We responded:
"Thanks for the kind words, Krystle. We appreciate the opportunity to work with you and take care of your insurance needs. Have a good day. Doug "
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Holly Beymer

January 9, 2025

5  out of  5
rating by Holly Beymer
"State Farm has been a fantastic option for our family! A local company with the best customer service I have ever experienced from an insurance company. And their rates are fantastic. Nobody loves insurance haha, but when you have to have it I highly recommend Gina and Doug at State Farm!"
We responded:
"Thanks, Holly. We appreciate you and the opportunity to take care of your insurance needs....and yes, Gina is awesome :) Have a great day! Doug "
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Lori Frazier

January 9, 2025

5  out of  5
rating by Lori Frazier
"Nick has stuck by me from the beginning of my insurance.. I feel I can come to Nick for whatever my needs are and he takes good care of me and is very helpful.. State Farm rocks !! Thank you so much State Farm."
We responded:
"Thanks for the review, Lori. I appreciate you letting us take care of your insurance needs! and yes, Nic is fantastic. :) Doug"
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Amanda Loosli

January 7, 2025

5  out of  5
rating by Amanda Loosli
"Switching our policies to State Farm was made possible through the efforts of our amazing agent, Ed. He went out of his way to accommodate our schedules and worked tirelessly to save us money while getting us better coverage. Highly recommend!"
We responded:
"Thanks for the review, Amanda. Appreciate working with you on your insurance needs. Have a great day, Doug "
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Logan Hamilton

December 19, 2024

5  out of  5
rating by Logan Hamilton
"I went here based on the recommendation of a friend and she couldn’t have suggested a better office. Everyone in the office was friendly and welcoming as soon as I walked in. I talked with Nic and he was super friendly and went in depth on the different policies and types of coverage. I would definitely suggest going in if you are looking for insurance."
We responded:
"Thanks, Logan. We're glad that you had a great experience. Thanks for the review, and for letting us take care of your insurance needs. Doug "
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Carla Varela

October 31, 2024

5  out of  5
rating by Carla Varela
"State Farm was able to give me the best quote for my sons and I insurance in town and I’m very happy for their hard work Thank you so much"
We responded:
"Thanks for the review Carla. We appreciate you. Doug"
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Jennifer Pavlik

October 31, 2024

5  out of  5
rating by Jennifer Pavlik
"I absolutely love working with these guys! Everyone in the office is super helpful and makes sure to work quickly and efficiently to help make any changes to our policy that we need!"
We responded:
"Thanks Jennifer. We loved working with you and appreciate you! Doug"
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Melanie Egbert

September 25, 2024

3  out of  5
rating by Melanie Egbert
"I originally posted a happy, 5 star review. Our Auto policy would still have a 5 star review. However, our home is on 5 acres so we have a Farm/Ranch policy instead of a Home Owners policy. They tell us the Farm policy is causing our problems, though the company is State FARM. Our policy was supposed to match what we had with another company, but be $900 cheaper. After almost 3 months, we still have no copy of the policy, or a receipt for the full payment we gave them. We are told two items that should have been insured are not - though we paid extra for one of them. Our liability was cut to 1/5 of the value of the old policy, and they lowered the value of our home $40,000 from what we agreed on, then raised it almost $100,000. They have told us we owe more, but 3 weeks after telling us to pay more, they still can't give us a final price."
We responded:
"Thanks for giving us a chance Melanie. We appreciate the positive review and I appreciate your business. Have a great day! Doug"
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Christy Fournier

September 25, 2024

5  out of  5
rating by Christy Fournier
"Very professional and very helpful excellent customer service"
We responded:
"Thanks Christy. Appreciate the opportunity to take care of your insurance needs. Doug "
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Garrett Wells

August 30, 2024

5  out of  5
rating by Garrett Wells
"For 28 years I have been with State Farm Doug and the team have been the best !"
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The Turners

August 30, 2024

5  out of  5
rating by The Turners
"Thankful to still be working with Gina and crew and State Farm Insurance has been great to work with"
We responded:
"She’s great isn’t she! We appreciate you! Doug"
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Pablo R

August 29, 2024

5  out of  5
rating by Pablo R
"We love this guy for 15+ years!"
We responded:
"Thanks Pablo! We love and appreciate you right back! "